Office Protocol
Safety and infection control has always been a top priority at Internists Associated.
During the height of the pandemic, telemedicine has been an invaluable tool to help us care for our patients remotely. We plan to continue to use telemedicine for many of our patient visits. We do however realize the value and necessity of an in person visit. We will continue to follow recommendations and guidelines made by the Centers for Disease Control and Prevention (CDC).
During this challenging time, we will be implementing extra safety precautions to help protect both patients and staff and would like to share with all of you our new in office protocols.
Every patient entering the office is expected to wear a face covering over the mouth and nose and will be asked to sanitize their hands immediately upon entry.
Please take your temperature the morning of your appointment.
On the morning of your appointment, if you have any symptoms of sore throat, cough, nasal congestion, shortness of breath, change in taste or smell, rash, or gastrointestinal symptoms please do not come to the office and call us instead.
Our reception room will no longer offer magazines as we have created a low contact environment.
Our doctors and staff will be wearing the recommended personal protective equipment (PPE).
We will now have tempered glass petitions in place in the waiting room and at the checkout desk for the safety of the patients and staff.
Your feedback will be crucial to us so that we can take care of our patients in the best way possible as we slowly rise up from under this pandemic.
Cancellation Policy
When a patient does not show up or cancels an appointment right before a scheduled time, another patient loses that opportunity to be seen.
If you are unable to make your appointment, we ask that you cancel 24 hours prior to your appointment.
If you do not cancel this appointment 24 hours prior, this will be considered a missed appointment or a no-show. There will be a $50.00 charge, which is the patients responsibility.